Page MenuHomePhorge

Create new paging policy for australia
Open, NormalPublic

Description

We need at some point to add 'peer' to techops alerts.

Suggestions:

Example 1

Proposed

UTC

  • AUS ON CALL (@peer) - 1am - 9am (1030 - 1830 local)
    • redirects to US as backup 1am - 5am
    • redirects to UK as backup 5am - 9am
  • UK ON CALL (@RhinosF1) - 9am - 5pm (1000 - 1800 local)
    • redirects to AUS 9am - 1pm
    • redirects to US 1pm - 5pm
  • US on call (@MacFan4000 or @Sario528) - 5pm - 1am (1200 Ryan / 1300 MF - 1800 Ryan / 1900 MF)
    • 2 on call here so Peer & RhinosF1 not needed as redirects.

changes from current

  • UK rotation starts 4 hours later and is 4 hours shorter (dropping 5am - 9am)
  • UK is now a backup for for 4 morning hours (5am - 9am) where it would have been on-call
  • US rotation finishes 4 hours earlier and is 4 hours shorter (1am - 5am)
  • US is now a backup for for 4 early morning hours (1am - 5am) where it would have been on-call
  • US being backup for UK is now only for the final 4 hours (1pm - 5pm instead of 5am - 5pm)

to show change in work:

  • UK reduced from 12 hours a day primary to 8 hours
  • UK increased from 0 hours a day secondary to 4 hours
  • US reduced from 12 hours a day secondary to 8 hours
  • US reduced from 12 hours a day primary to 8 hours

Details

Security
None

Event Timeline

RhinosF1 triaged this task as Normal priority.Aug 1 2022, 1:34 PM
RhinosF1 created this task.